Medical emergencies happen when you least expect them, and navigating healthcare in a country where you don’t speak the language, don’t know the system, and aren’t covered by the national insurance scheme requires advance preparation. China’s medical system is excellent at the top tier — Beijing’s and Shanghai’s international hospitals are genuinely good — but understanding how to access it quickly matters.
This guide covers everything you need: which hospitals to use, how to call an ambulance, what travel insurance to carry, common health issues in China, and how to buy medicine at a pharmacy.
Table of contents
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Emergency Numbers in China
| Service | Number |
|---|---|
| Medical emergency (ambulance) | 120 |
| Police | 110 |
| Fire | 119 |
| Traffic police | 122 |
| Tourist helpline | 12301 |
For 120: When you call, tell the dispatcher your location (address) and the nature of the emergency. Ambulances in major cities (Beijing, Shanghai, Guangzhou) typically arrive within 10–20 minutes. Response time in smaller cities or tourist areas varies.
If you can’t communicate in Chinese: Ask a hotel receptionist or a bystander (shopkeeper, security guard) to call for you and provide your location. Show this number: 120 on your phone screen.
The Two-Tier Hospital System for Foreigners
Tier 1: International Hospitals and VIP Clinics (Recommended)
Major Chinese cities have international hospitals or international/VIP wings in public hospitals that serve foreign patients with English-speaking staff. These are the right choice for anything beyond the most trivial injury.
Beijing:
- Beijing United Family Hospital (北京和睦家医院) — the gold standard for Beijing’s foreign community; English throughout; 24/7 emergency; +86-10-5927-7000
- Raffles Medical Beijing — international clinic, +86-10-8532-1221
- Peking Union Medical College Hospital International VIP Wing — excellent specialists, +86-10-6915-6114
Shanghai:
- Shanghai United Family Hospital — 24/7 emergency; English throughout; +86-21-2216-3900
- World Path Clinic — long-established expat clinic
- Ruijin Hospital International Medical Care Centre — Chinese hospital with international VIP wing; +86-21-6437-0045
Guangzhou:
- Guangzhou United Family Hospital — +86-20-2290-6988
- Guangdong General Hospital International Medical Centre — +86-20-8382-2888
Chengdu:
- Chengdu International Medical Centre — +86-28-8540-4000
- West China Hospital International Medical Department — China’s largest hospital system
Other cities: In smaller cities without dedicated international facilities, look for 三甲医院 (Sān Jiǎ Yīyuàn) — top-tier public hospitals. Emergency rooms (急诊, jí zhěn) accept all patients regardless of nationality. Show your passport and your travel insurance documents.
Tier 2: Local Chinese Public Hospitals
Entirely functional for emergencies, but:
- Most staff speak minimal English
- Requires payment upfront (bring cash equivalent to ¥2,000–10,000 depending on severity)
- System is different: you register at the front desk first, then wait for a consultation number, then pay at a cashier between steps — confusing if you don’t know the process
- Quality of emergency care is generally good; quality of elective care varies more by facility
Travel Insurance — What You Need
Critical: Without travel insurance, a hospital stay in China (even at a public hospital) can result in bills of ¥5,000–100,000+ depending on treatment required. Medical evacuation back to your home country (if required) can cost $50,000–150,000 USD.
Minimum coverage to buy:
- Medical expenses: $100,000 USD minimum (higher is better)
- Medical evacuation/repatriation: $500,000 USD
- Emergency dental: included
- 24-hour assistance hotline: required
Recommended providers for China:
- World Nomads (widely trusted, easy to buy, covers China including Tibet)
- Allianz Travel Insurance
- IMG Global (good for longer stays)
- Travel Guard
If buying in the UK: Cover-More, Direct Line, and M&S Bank Travel Insurance all cover China.
If buying in Australia: World Nomads, Cover-More, Southern Cross Travel Insurance.
Note on pre-existing conditions: Declare all pre-existing conditions when purchasing. Non-declaration is common grounds for claim rejection.
What Your Insurance Company Needs
Save these before departure:
- Your policy number (screenshot on phone)
- The 24-hour emergency assistance number (usually printed on the policy document)
- Your insurance company’s China-specific email or WhatsApp contact if available
Most international hospitals will accept direct billing from major insurance companies — phone your insurer’s emergency line before or on arrival at the hospital to initiate this process.
Common Health Issues in China
Traveller’s Diarrhoea
The most common issue for foreign visitors, particularly in the first 1–2 weeks. Causes:
- New gut bacteria in local food (not unsafe, just unfamiliar to your system)
- Ice in drinks made from tap water
- Raw vegetables washed in tap water at less careful restaurants
Prevention: Stick to cooked food initially; avoid ice in drinks; use bottled water.
Treatment: Oral rehydration salts (ORS), available at Chinese pharmacies. For severe cases, ciprofloxacin or azithromycin (prescription antibiotics) are effective — many travellers carry a course in their medical kit with GP authorisation from home.
Air Quality Issues
Northern China (Beijing, Xi’an, Harbin) can experience high pollution events (AQI 150–300+) in winter months. Symptoms: irritated eyes, throat, respiratory issues.
Download: IQAir or similar AQI monitoring app (no VPN required in China).
Response: On high AQI days, limit outdoor time. Use KN95/N95 mask if AQI is above 150.
High Altitude Sickness
Relevant if visiting: Tibet (Lhasa at 3,650m), western Sichuan (Daocheng/Yading at 3,700–4,700m), Qinghai Plateau.
Altitude sickness (AMS) symptoms: Headache, nausea, dizziness, fatigue at altitude — normal symptoms of adjustment.
Prevention: Acclimatise at lower altitude (Lhasa itself) for 1–2 days before ascending further. Avoid alcohol and heavy exercise on day 1.
Medication: Acetazolamide (Diamox) — available with prescription — reduces AMS risk. Discuss with your GP 2 weeks before departure. Also available at Chinese hospitals and pharmacies (under the brand name 醋甲唑胺).
Emergency: If symptoms include severe headache, confusion, loss of coordination, or coughing up pink froth — descend immediately. These are signs of High Altitude Cerebral Edema (HACE) or High Altitude Pulmonary Edema (HAPE), both life-threatening.
Heat and Dehydration
South China (Hainan, Guangdong, Guilin) in summer (June–September): extreme heat and humidity. 35–40°C is common in July–August.
Basic prevention: Drink 2–3 litres of water daily, take midday rest in air conditioning, use sun protection.
Food Allergies
Communicating food allergies in China:
- Nut allergy: 我对坚果/花生过敏 (Wǒ duì jiānguǒ/huāshēng guòmǐn) — I’m allergic to nuts/peanuts
- Shellfish allergy: 我对贝类过敏 (Wǒ duì bèilèi guòmǐn)
- Gluten/wheat: 我对面筋/小麦过敏 (Wǒ duì miànjīn/xiǎomài guòmǐn)
- Dairy: 我对乳制品过敏 (Wǒ duì rǔzhìpǐn guòmǐn)
For severe allergies, carry your allergy card in Chinese (translation apps handle this well) and always carry antihistamine and adrenaline auto-injector (EpiPen) in your personal bag.
Chinese Pharmacies: What You Can Buy
Chinese pharmacies (药店, yàodiàn — most commonly the green-signed chains 大参林, 海王星辰, 益丰, 老百姓) stock a wide range of medicines.
Available without prescription:
- Ibuprofen (布洛芬 bùluōfēn)
- Paracetamol (对乙酰氨基酚 — more commonly called 泰诺 Tylenol by brand)
- Antihistamines (抗组胺药 — Clarityne/loratadine is available)
- Oral rehydration salts (口服补液盐)
- Basic wound dressings and antiseptic
- Cold medicines
- Anti-diarrhoea medication (loperamide available)
With prescription or pharmacist assessment:
- Antibiotics (some simple antibiotics can be purchased with pharmacist approval, though this varies)
- Stronger pain medications
Showing a photo of your home country medication’s packaging to the pharmacist often helps identify the equivalent Chinese product.
Vaccinations and Pre-Travel Health Preparation
Recommended vaccinations for China:
- Hepatitis A (transmitted via food/water — relevant everywhere)
- Typhoid (food/water — relevant especially for rural travel)
- Japanese Encephalitis (for rural areas in summer — transmitted by mosquitoes in rice-growing regions)
- Rabies (for those planning wildlife contact or extended rural travel)
- Standard routine vaccines (tetanus, MMR, etc.) should be up to date
Malaria: Not generally a risk in most of China. Remote Yunnan border areas (Xishuangbanna near Myanmar) have low malaria risk; discuss with a travel medicine clinic.
Consultation: Visit a travel medicine clinic (GPs and specialist travel clinics in most cities) 6–8 weeks before departure to discuss your itinerary and personal health situation.
What to Pack in Your Medical Kit
Essentials:
- All personal prescription medications (full trip supply + 10 day buffer)
- Oral rehydration sachets (10 sachets)
- Ibuprofen (400–600mg tablets)
- Paracetamol (500mg tablets)
- Antihistamine (loratadine)
- Anti-diarrhoea tablets (loperamide)
- Antiseptic cream and plasters/bandages
- Blister plasters (especially if hiking)
For high altitude travel: Acetazolamide (discuss with GP)
For rural/adventure travel: Water purification tablets, insect repellent (DEET-based), oral antibiotics (GP-prescribed)
Also see: China Safety Guide | China Health Guide | Tibet Permit Guide